It has been yet another great
week at the Clear Group but also a very nerve wrecking and embarrassing one. We
are very busy with preparing for the International Cheese Awards which is being
held in Nantwich, Cheshire, for our client Dziugas. You can visit the website for more info on the event here. I have been working at
contacting local magazines and trying to find the right people to prepare
goodie-bags for or send samples to for comments and reviews. I have contacted
quite a few bloggers and editors, but unfortunately have only gotten
few replies. The show runs every year and Nantwich Cheshire is one of the
well-known county's for cheese. This year it seems like many
well-known media types, from my research will not be attending which is making
it even harder to endorse the brand.
My first
really embarrassing and not thought through properly thing I did when
contacting the different media was I accidentally called a vegan
magazine company and asked them if they were going to the event and offered
them a sample of Dziugas cheese. This company had the same title as another
media news company. This vegan company blatantly told me "Sorry we have a
an anti animal cruelty policy and will not be taking any part in this cheese
event and would certainly not like to be sent any samples". I
quickly apologised and fare-welled them respectfully, but I
was seriously embarrassed to the bone! I think at least now I will be super
careful about contacting media and making sure I get the right company and it
really gets me thinking about how careful you need to be even with tasks such
as this. Even though the clients I am working with are no where near vegan
standards (cheese and sausages) it can still impact the firm's reputation and I
know this from learning stakeholder concerns in my units at university.
At least
I am learning and growing, it is hard to jump into all this work and not really
know or understand much about what I am doing, especially in a completely
different place I am not too familiar with but it is starting to all make
sense to me (slowly but surely).
I have done a lot of research this week, researching all different things for different clients. Nurseries, bloggers/local media, events and have been doing the usual stuff on social media and using the usual PR tools I mentioned in last weeks blog. Also helping out the team in preparing for the monthly review of our clients by gathering our statistics and features.
I have done a lot of research this week, researching all different things for different clients. Nurseries, bloggers/local media, events and have been doing the usual stuff on social media and using the usual PR tools I mentioned in last weeks blog. Also helping out the team in preparing for the monthly review of our clients by gathering our statistics and features.
I am
currently very nervous when speaking on the phone to media but hopefully in
time I will overcome this. However I will mention another hard thing about
being an intern in London is that I sometimes do not understand others accents,
especially on the phone. This country is very multicultural (I think maybe
much more than Australia) and there are a lot of accents that I can not seem to
understand (even the British one sometimes) and I find it embarrassing having
to ask people to repeat themselves over again and again whether it be in person
or over the phone.
Does anyone have any advice to give me on that? How can I better understand people? Or is it just something I have to put up with? It is surely making me favour emails over calling people, but the timeliness of answers is a struggle.
Does anyone have any advice to give me on that? How can I better understand people? Or is it just something I have to put up with? It is surely making me favour emails over calling people, but the timeliness of answers is a struggle.
Anyway
that's my week summed up into a blog!
Thanks
for reading,
Jessica
Abberton.
4 comments:
Wow - that sounds like an interesting week indeed! You would most likely never look at cheese the same way again.
I completely understand the nervousness that comes with phone calls and having to ask people to repeat themselves; I wish I had some advice on how to work with this too!
It must have been interesting to observe a more extensive multicultural environment in London than back home in Australia.
Keep up the good work - can't wait to read about how the International Cheese Awards event will go!
An international cheese event - what a great PR experience! Cold calling will get easier with time - I remember it all too well early career and equally did not necessarily enjoy the experience. As you get used to the accent you will get better. Take it easy on yourself and remind yourself you are working on an international food event and every experience (even if embarrassing) is another lesson learnt - trust me, you'll still be learning lessons in 20 years but hopefully not the same ones.
Ooops!! I've had a similar experience at my internship doing cold-calls and trying to call around for sponsorships. Whilst I haven't (yet) made a remark like this one, calling to ask people for money - even for a not-for-profit organisation, is super out of my comfort zone, so I understand how you must be feeling! Good luck with the event :)
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