We all know how powerful language can be. But have you ever stopped and considered what damage the term "public relations" might have on our profession? Now, because of my internship, I certainly have.
When I met the
Director of Corporate Affairs (CA) for Alcoa, along with my supervisor (Manager
Corporate Affairs), I was quizzed on my education and degree. Both had studied
at Curtin University some years ago, my supervisor in Marketing/Communications
and the Director in creative writing.
I was asked what my
degree was called "these days". When I answered "public
relations", the Director let off a little giggle and a look of disbelief
as he processed my answer. My supervisor commented that this was a surprise
given that spin doctoring is strongly associated "public relations",
in which the CA head then agreed.
This had me a little
confused. We have been taught that as PR professionals that a major challenge
for our profession to trying to gain credibility in the corporate arena and
eradicate misconceptions of spin doctoring and press-agentry. However, how can that
ever be achieved if key players in our own industry still associate public
relations with such misleading terms?
A few days later, in
a meeting I was asked to sit in on, a point was raised that the generic contact
for the department will be changed from "PR" (before the remaining
address) as it is outdated and no longer represented the name of the department
(which is now called Corporate Affairs). I agree that "info" or
"queries" is probably better suited than "PR", however
it got me thinking even more about what
public relations really meant in the corporate world.
It began to dawn on
me that maybe the issue isn't necessarily with our profession, but rather the
term "public relations" as we struggle to gain credibility for our
role in business. Think about it. There actually aren't many jobs advertised with
the term "public relations", but rather jobs titles (and even
departments) tend to refer to communications, corporate affairs or specific PR
fields such as employee or media relations.
It's an interesting
question. Should we be advocating our profession as communications rather PR
professionals? Does "corporate
affairs" or "communications" suggest a more strategic role in an
organisation than "public relations"? Admittedly, it probably does.
So maybe, as part of
the efforts to improve the credibility and promote a more strategic function of
PR professionals, we should look at the language we use. After all, language
and sending the right message to our audience is (one of) our specialties, right?
Who knows, maybe in 20 or 30 years' time, when we are all experienced professionals in the field, public relations
will be an old term and we'll tell our interns that back in our day, our degree
was called public relations.
I'm not suggesting
that we should stop calling ourselves PR professionals or any radical action.
It's just food for thought. But I am suggesting that you start challenging what you think you know and looking at PR from a different view during your internship. Also, keep in mind the wide range of
job titles PR professionals are qualified for when looking for jobs. Chances are,
your first job out of university will be some variation of the profession!

3 comments:
Such an interesting topic Danika! I have written papers on this very issue and there is a plethora of research into the 'PR identity crisis'. My personal view is that the industry struggles to present a united front. Educational institutes, academics and industry bodies are committed to fixing PR's 'PR issue' but I too have found that in practice (at least in Australia) there is a clear move towards disassociating comms staff from the PR label altogether. These opposite approaches make for very slow change in perception among the public!
Hi Danika,
I love the visual! It really encapsulates so many stereotypes and misconceptions about our future PRofession.
With the reaction from the director, I think so many of us can resonate with that; I know I can. Sometimes I change my response to this type of question, and first say 'communications' before 'public relations' to see if it makes any difference.
I like how you pointed out that it may not really be this career, but what we and society have known to label it.
Keep up the good writing and observations!
Ewelina
Hi Danika,
I had the same experience on my first day.
Alot of my coworkers asked me why I would want to spend the rest of my life doing social media. What will I do when social media dies.
I spent my time explaining to them the other aspects that are involved with PR and they were shocked.
I guess it is up to our generation to change the view of PR.
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