Showing posts with label #prreport. Show all posts
Showing posts with label #prreport. Show all posts

Monday, July 28, 2014

By all means move at a glacial pace, you know how that thrills me

I am obsessed with the movie, The Devil Wears Prada. Ever since I was young and had watched the film, I immediately decided that I wanted my career to resemble a slice of Andy Sachs' life; the main character. For those of you who have not watched this movie, it gives a glimpse into the "not so glamourous" fashion industry and brings to life the infamous cut throat and competitive nature of the business. 

The heading I have chosen for my first blog for this unit, "By all means move at a glacial place. You know how that thrills me", is a quote from The Devil Wears Prada, and is an overall synopsis of what I have learned from interning so far. That is, that working hard and working fast is the only option! And something that I have found to be very motivating and fun.

I have landed an internship at Magenta, a boutique public relations consultancy located in Northbridge which specialises in fashion, retail, art and lifestyle, and is lead by PR guru Melissa Lekias. Magenta was established in 1999 by Melissa Lekias and her partner, acclaimed street artist, Stormie Mills. One of my first thoughts when entering the office on my first day was the magnitude of creativity in the office space which is nestled away from any commercial activity and definitely flys under the radar. Together, Melissa and Stormie have transformed Magenta into a contemporary and artistic space  - I knew I was going to enjoy the time I had here just by staring at the walls. 
                    
                                                                    Reception at Magenta


I was aware that Magenta was the leading fashion PR consultancy in Perth, however, in less than an hour of being there I realised that this place was much more of a bigger deal that I thought it was. I was greeted by Shannon, the receptionist and PA to all team members who gave me a tour of the office and introduced me to the design team, accountant and public relations team. My supervisor, Ivona, Shannon and I had a quick meeting in the impressively designed board room (think red walls and carpet, medieval style table and chairs and pendant lights) and then I was onto my tasks for the day - alphabetising magazines, archiving past PR reports, assisting in media clippings for a clients PR report and organising the office for an upcoming event in a few weeks. This gave me the chance to see what a real life client PR report looked like and all of the components to it - something that we aren't taught at university. Reports are created every few months or for a specific event. They are normally formed for retainer clients (clients that pay a annual fee to the consultancy and any requested work is done by Magenta) and display all of the coverage that Magenta has secured for the client, this ranges from print, editorial, radio, TV, social media etc. The PR value of the coverage is also a critical component. I was taught the easiest of value calculations, social media, which was very interesting. 

My first two weeks at Magenta were quite steady, I was able to absorb how the office functioned, how the PR team spoke to journalists over the phone and the importance of making relationships with them, the importance of keeping to a schedule and creating deadlines throughout the day - nothing too fast paced. That was until invitations for an event that Magenta is producing for a client became one of my main tasks. The event is of a large scale and involves 3000 invites to a very important guest list. I was so excited to be helping with the project and knew that this would be the beginning of the fast paced, chaotic and exhilarating experience I had been anticipating. Labelling invites, packaging invites and a daily mad dash to the post office before it closed became my life for the next six days of my internship and I loved it. Even though these were small tasks I still really enjoyed being apart of the bigger picture and knew that this industry was where my passion lies. It was then that I realised I hadn't wasted the past three years of my life studying a degree I wasn't sure I would enjoy working in and I hadn't created unattainable career aspirations.

This task involved me utilising Magenta's master database and databases for this specific event. A database is one of the most vital elements in public relations and is built upon and updated continuously. The master database at Magenta is divided into national, international and state spreadsheets and also includes tags to make the process of sending out a press release or press kit smoother. 

Another task that I carried out was calling different agencies and talent management companies to find out contact information for bloggers and celebrities for the same event. I have discovered that adept phone manner is another significant attribute to have when working in public relations and from being able to seek information over the phone or pitch to a journalist is key. 

I have learnt an overwhelming amount of knowledge in just less than a month of being at Magenta and am so excited to continue to absorb and learn important skills to pivotal to my future career. 

Keep an eye out for my next post! 

Grace Stieger 

    

Monday, December 23, 2013

Be alert of surrounding, it might affect YOU!

It has been two weeks here in Hill & Knowlton Strategies. I am starting to adapt to the busy working life in KL city by waking up early every single morning and squeezing into a crowded LRT in order to get to work on time. This is probably the first aspect of working life that you would experience after university stage & once you start working for a paycheck.

Now let’s talk more about what I learnt from H&K. Before starting to handle any PR report, I did a comprehensive research on all of the company’s portfolio of clients and their current business activities. Why am I doing this? This is because the most basic & important requirement as a public relations consultant is understanding and analyzing your customer’s needs and  wants, which would become your single most reliant tool to make the right decision and advise your client accordingly using a suitable communication plan for their business. Therefore it is crucial to be alert of the surroundings and the changes in client business activities as it will directly impact their organization.


In the case of H&K, they practice having an updated database of the entire client’s media coverage. To do this, my company prepares monthly report and I have been assisting my supervisor in two monthly reports for our two main clients; Maxis and Sony. This PR monthly report mainly will tabulate and evaluate all the media coverage of the Maxis, Sony and also their competitor’s news stories each month. Our company has subscribed a service of news monitoring system which is provided by Nama News and Ads Monitoring Agency that tracks all the news stories of the newspapers and magazines in Malaysia.  This can ensure that we don’t leave out any of our client news stories and it makes the process of monitoring easier.

Following is the official website of nama media monitoring that consist the coverage of national media outlets. Click in and take a look  http://www.namaasia.com/aboutus/ .


All the news stories will be extracted into the Microsoft Excel files and then the news coverage will be categorized into competitor and main client tab. This is the moment that I can polish up my Microsoft Excel skill since all these time I just only using Microsoft Word and PowerPoint during studying. All the PR value of news articles will be calculated accordingly with its media publication rate card which specifies the amount of news values based on various size, length and placement of stories. Even though both reports are only submitted on every end of the month, we still need to do it as weekly task to ensure the quality of work and punctuality of work submission. 

Online coverage monitoring also needs to be included in the report as well. Therefore, every day I must monitor the online media coverage on several target websites or blogs such as Lowyat.NET, SoyaCincau and Malaysian Wireless by using internet searching tool or what we usually calls as ‘Google-ing’. The most interesting part during the process of calculating the PR values of online coverage is using our hand to calculate it. In addition, we also need to identify certain relevant words that are mentioned in the article & event activities and also decide the news tonality. This is the crucial part that requires me to always keep myself updated about our client’s latest activities or their industry news on their official company media portals. For example, I knew that Maxis recently launched some Christmas promotion for mobile data package and introduced the new Hotlink 4G Internet plan, so I can easily & accurately name out the event activities as well as list out the spokesperson who in-charge of the event and decide the news tonality as a positive coverage without any hesitation whenever I found the related news stories.  

This picture shows how to measure the PR value of online news coverage. One span of the hand is equal to one page of news story.

Sometimes I might feel a little bit bored of doing monthly report, but from doing so I have realized that monthly report not only can let the client know of the portrayal of organization’s image in media outlets and it also can be a minor analysis report in guiding the public relations consultant to analyze the current business trend in certain sectors such as telecommunication, automotive and consumer technology from time to time. Eventually better understanding of business trend can boost the company revenue and improve business communication strategy. By reading hundreds of industry news per day while doing monthly report have broaden my mind in various aspect such as politic, global economic, foreign affairs and social change which is will be the most crucial lesson from my internship at Hills & Knowlton.

Lim Min Yuan
Curtin Sarawak
15625074 / 7E0B7821