Showing posts with label effective communication. Show all posts
Showing posts with label effective communication. Show all posts

Friday, April 25, 2014

An Honorable Job (Contrary to popular belief)

Dear All,

This post will focus on the way information is communicated to media (as I experience), experience with demanding clients and importance of details.

I got the chance to assist at the whole process concerning media planning and advertising in print and online media channels which requires a lot of time and efforts :)

- All the press releases are written firstly by my colleague and I, according to new information given by the organizer Catherine such as recently it was confirmed that the president of the jury for Passe-Portes will be Claudia Cardinale, a popular French actor. I will essentially point out on the importance of proof-reading. My colleague mainly focuses on that more than you can imagine :) . This is just great as I learn its significance NOW!
    - We then forward it to Catherine for approval or amendments.
    - Then, following it, press release is sent to each editor –in-chief and journalists of print and online media, and radio in Mauritius. We should mainly focus on journalists who cover the Culture and Art section in newspaper and radio which guarantees publication or diffusion.
    - In order to measure the impact, media monitoring is essential during the following days.

In case of lack of coverage (It happened at the beginning after the press conference), it is important to renew the process by concentrating on main or additional news.

I also learnt the importance of effective communication between the company and organizers in order to avoid confusions/conflicts and diffusing incorrect information. In the case of Festival, it is essential to confirm each and every detail with Catherine before sending to the media - artworks for advertising and press releases (It happened that there was confusion/misleading information and this was revealed to be stressful). So, imagine, we contact her at least 4 times per day. This could be really annoying. In addition, at times, she can be too demanding (she wants this in that way/ this should be sent at that time/ everything should be firstly approved by her – but she does not respond to mail on time). Inevitably, frustration, stress, disagreement and/or incomprehension can arise but these must not prevent PROFESSIONALISM and doing things ETHICALLY.

I should almost confess in my second post that I have a lot of respect for PR practitioners as this job is truly demanding and stressing. Works should be transparent and always correctly done. Every detail should be respected and take into consideration.  Errors are not always forgiven in this sector as clients could turn their backs and engage with competitors. My hat off for those who succeed in this field and love their jobs :)

Elodie Lamarque
Charles Telfair Institute
15844167