Hey everyone!
It brings me great joy to be able to say I have now finished my placement at Rottnest Island Authority. My final few days there I was able to experience the Island first hand again, the first just to assist with another business conference, and the second was the final showdown of the event I had been first hand coordinating – the Basin rescue celebrating 100 years of Tourism on the Island.
Overall, it was a great day to finish up on, I was really given a sound understanding and insight into what an actual event day entails, including the following of running sheets accordingly, and how things always go astray! But nevertheless things seemed to run smoothly and all the guests and family remembers who attended on the day where very pleased with our efforts.
If there is one main lesson learnt for me at my internship, and especially on this event day, it would be the quality of TIME MANAGEMENT. Everything comes down to time, including consistency contributing to overall event effectiveness. There have been times during my placement where caters have run quite later for the delivery of a conference groups lunch, and ultimately it reflects upon RIA as an organisation, and myself and Helen- the conference event manager.
My final day on the Island was sad, it almost seems like another little country away from Perth over there! I have learnt so much, and although at times it has been hard for me, I found that putting in the right amount of effort was why my experience was so valuable. I have made some great friends and contacts, and now feel a lot more secure and confident in entering the wide world of PR in my years to come.
Good luck to you all,
Kayla Wilkie
14286535
Showing posts with label rottnest. Show all posts
Showing posts with label rottnest. Show all posts
Sunday, October 2, 2011
Thursday, September 1, 2011
Rottnest Island Placement
Hey Everyone,
So it’s been a little while since my last blog post. I am now over half way through with my placement at Rottnest Island Authority and have been learning a lot more especially within the depth of the client/consultancy relationship.
Over the last few weeks I have had some great opportunities in helping out with their corporate events, such as business conferences that are held over on the island in the Rottnest Island Country Club. One of my visits enabled me to stay overnight on the Island with the corporate event officer, and purely my role was the follow her footsteps in maintaining the country club, and ensuring that the clients at all times were catered for and made to feel very welcome and comfortable with the services we had to offer. During this night however he did uncover a small hiccup with one of the members of the client group, as they needed to get back to their home in Perth to cater for an emergency. By this time it was already 6pm, and the last ferry off the Island left at 4.30pm, so we had to franticly call around ever service possible, including the Island rangers, water police, even helicopter services or airplane charters. After about an hour of helping this man, we were able to convince the ranger to take the man back to Perth on his boat, for a cost of $500. After being in this situation, it immediately came to my attention the need to implement more possible crisis management tools, such as non-life threatening emergency services for situations like this. Being there and able to help this man out to give him a positive result in the end, really did show to me firsthand the importance of always maintaining the client/consultancy relationship.
Overall, the conference group were very pleased with their services, and I felt extremely happy in knowing that I had played a major role in their delivery of their annual corporate function, for over 100 members of their organisation. Upon returning back to the office after this event, I was then able to suggest a possible feedback form, for groups like this organisation I had just dealt with, could provide informative feedback and possible improvements into their event experience on the Island. I was then in charge of this assignment and put together an appropriate form that is now used for every corporate event held at the Country Club.
Although my active learning on the Island with event management is amazing, the thought of beginning to write the final report almost daunts me, because I feel in some areas of my placement, I am not being taught the ‘is all and end all” of public relations practices, especially when I’m just in the Rotto office for the day helping out with call outs and mail merges.
Has anyone else that might be doing their placement within event management having issues like this?
Thanks and good luck!
Kayla Wilkie
14286535
So it’s been a little while since my last blog post. I am now over half way through with my placement at Rottnest Island Authority and have been learning a lot more especially within the depth of the client/consultancy relationship.
Over the last few weeks I have had some great opportunities in helping out with their corporate events, such as business conferences that are held over on the island in the Rottnest Island Country Club. One of my visits enabled me to stay overnight on the Island with the corporate event officer, and purely my role was the follow her footsteps in maintaining the country club, and ensuring that the clients at all times were catered for and made to feel very welcome and comfortable with the services we had to offer. During this night however he did uncover a small hiccup with one of the members of the client group, as they needed to get back to their home in Perth to cater for an emergency. By this time it was already 6pm, and the last ferry off the Island left at 4.30pm, so we had to franticly call around ever service possible, including the Island rangers, water police, even helicopter services or airplane charters. After about an hour of helping this man, we were able to convince the ranger to take the man back to Perth on his boat, for a cost of $500. After being in this situation, it immediately came to my attention the need to implement more possible crisis management tools, such as non-life threatening emergency services for situations like this. Being there and able to help this man out to give him a positive result in the end, really did show to me firsthand the importance of always maintaining the client/consultancy relationship.
Overall, the conference group were very pleased with their services, and I felt extremely happy in knowing that I had played a major role in their delivery of their annual corporate function, for over 100 members of their organisation. Upon returning back to the office after this event, I was then able to suggest a possible feedback form, for groups like this organisation I had just dealt with, could provide informative feedback and possible improvements into their event experience on the Island. I was then in charge of this assignment and put together an appropriate form that is now used for every corporate event held at the Country Club.
Although my active learning on the Island with event management is amazing, the thought of beginning to write the final report almost daunts me, because I feel in some areas of my placement, I am not being taught the ‘is all and end all” of public relations practices, especially when I’m just in the Rotto office for the day helping out with call outs and mail merges.
Has anyone else that might be doing their placement within event management having issues like this?
Thanks and good luck!
Kayla Wilkie
14286535
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