Thursday, May 3, 2012

Beauty and the 3geeks


Beauty and the 3geeks


Episode 2; Would you recruit me?       

Good morning,
In episode 1 the focus of my placement at the digital agency; 3geeks, was to lay a solid foundation for their new social media department. With proposal and presentation templates firmly in place it was now time to test how effective they were. My boss and I had a meeting with one of Perth’s leading recruitment agency’s to discuss the potential of implementing a social media strategy. I had met the owner (aka the decision maker) very briefly before the meeting so I wasn’t walking in blindfolded however it was a big pitch and very different to presentations I had done in the past and also anything I had pitched at University.
The agency was already aware of the importance social media placed on the future success of most organisations however they did not have the resources or experience to fulfil on the strategy we were suggesting.  Our proposal (another PR technique I had been graded on many times before) included the management of their Facebook, Twitter, Google+, Linkedin and Youtube accounts. It was exciting and confronting to be talking to not only a “real” client but also a potential BIG client about managing their digital footprint on such a large scale.
At University we have been taught about budgets and timelines for supposed clients and it was satisfying to be proposing something in reality and for a client that actually invested in marketing or PR activities. The only clients we had come close to working with at Uni were charities and typically these organisations don’t have the money to spend on excess marketing, advertising and public relations therefore it was refreshing to be able to unleash our creativity with this campaign and still produce value for money.
(A Rolls Royce Camopaign).
The pitch went well (I felt) and my boss was happy so we crossed our fingers and waited for their response. They were happy with us BUT wanted to know what a step down from the campaign would cost them so requested we come back to them with a ‘Plan B’ proposal so they could choose.  This response was positive for me, we were proposing a 'Rolls Royce' of campaigns and they wanted to see how a 'Mercedes' would look.


After this pitch I had a completely new experience of what we call an “oral presentation” at University. Although the process was a lot more natural in this context it was also a lot more confronting and I was left waiting for a contract rather than a grade.
Overall it was an enjoyable experience and I learnt a lot! Working with my boss to ensure we were on the same page before, during and after the meeting was crucial. This is more important in a small working environment and is also obvious to a client. Therefore we worked together making sure we agreed on every part of our proposed campaign and did we land the job??? Episode 3 will answer all ;)
Final thought: don’t take them up on a coffee at the start of a meeting it’s too hot to drink until after the meeting is over.
Thanks for reading,
Ashlee Harrison

9 comments:

Winky Virginia Yu said...

Seems it was a interesting day!
I totally agree with the experience between school (always charity, budget =$0 ) and the real world. I found it's hard to make a budget plan in a real world. I am having a difficulties in this part. Did you call and quote by yourself or your boss give you the budget price?

Unknown said...

Hi Ashlee,

I've always been interested in social media+PR, so it's great to read and learn from someone doing just that! I always wondered how and why social media strategies could cost money, especially since the tools are all available for free. Maybe that's why the company you pitched to wanted a proposal for an alternative/cheaper plan. Nevertheless, congrats on making it through a real life client proposal! Good luck!

Danielle
http://pr393reflectiveblog.blogspot.com.au/search/label/15010353

Ashlee Harrison said...

Hi Winky,

I do the quotes myself based on the fee my boss allocated that I charge my clients. I weigh up what a client wants to achieve and how long that will take me in the following:

1. Research
2. Strategy
3. Execution/action
4. Evaluation
5. Regular client meetings

My boss approved the first couple before I pitched them and now I just quote them myself.

It was difficult at first as I do run a charity (zero2hero) therefore am used to getting a lot done with little to no budget and what we charge to manage a client strategy was more than I coulkd have predicted would be possible.

Once I got my mind into a corporate mindset I can see it is an investment for a company not a cost. Wow I have been trained well ;)

The rolls royce was a big step for them all in one bite another option helped them ease into it.

Ash

Ashlee Harrison said...

Hi Danielle,

Social media can cost people money trust me. I see people making fatal errors on social media channels all the time and that can cost people contracts, money, jobs or worse reputation.

Here are some classic examples of why corporation hire experts to manage their social media accounts. http://smartblogs.com/social-media/2012/02/16/live-from-social-media-week-suxorz-the-worst-social-media-screw-ups-of-2011/

Although the sites are free to join they take time to manage,developers to have function well and graphic designers to look good. We offer the whole hog at 3geeks.

tash_seymour said...

I think it's awesome that you have a real life budget to work with and your creativity wasn't reigned in by a lack of funds. Money can make such a big difference in the end product!

Also that you had to use your theory from the text book and apply it to what you were doing in the office; for me that always brings years of university to life!

great post and good luck!

Daniela Sasongko said...

Hi Ashlee,

Social Media is always an interesting subject in the workforce. In my placement i found that eventough it seems like its free, there is still alot of expenses that needs to be paid. such as designing the logo and promotions costs.

Good luck with the rest of your placement!

Daniela

Lisa Cook said...

Hi Ashlee,

I think it's so great that you have done your first real pitch to a client, especially one with a high budget and reputation in your hands!

Pitching to clients and making proposals in university would have been a great practice for you but I'm sure nothing quite compared to it in the real life situation you were in!

I'd be interested to know what materials and format you used for your pitch and how you presented it? (I always wonder- is Powerpoint used a great deal or not! Because that's all I've ever used and I wonder if there is more out there!)

How much research and planning was involved? It sounds like a really challenging placement that you're perfect for!

I'd love to know how the 'Mercedes' plan goes and if the lower budget will be a success!

All the best and good luck!!
Lisa

Ashlee Harrison said...

Hi Lisa,

Thanks for the questions :)

Yes powerpoint is still used and there are also more exciting programs like prezi which I am experimenting with.

The powerpoint presentations are professional though, not something banged together in a night.

PR is all about research, I am researching the industries my clients work in just as much as I research for a final assignent. I enjoy the topics though so its refreshing.

Find me on Linkedin and I'll keep you updated with the role and also any work that comes up with the NFP I am involved in zero2hero (www.zero2hero.com.au)

Ashlee Harrison said...

Hi Lisa,

Thanks for the questions :)

Yes powerpoint is still used and there are also more exciting programs like prezi which I am experimenting with.

The powerpoint presentations are professional though, not something banged together in a night.

PR is all about research, I am researching the industries my clients work in just as much as I research for a final assignent. I enjoy the topics though so its refreshing.

Find me on Linkedin and I'll keep you updated with the role and also any work that comes up with the NFP I am involved in zero2hero (www.zero2hero.com.au)