Monday, May 24, 2010

An inconvenient necessity of the job...

Finally I have found some time for blogging. The work experience I am undertaking for PR393 also happens be my place of employment, so life with full time work and uni work combined can be pretty busy.

After spending the last few months working in the Marketing department of an Australian tourism company the biggest thing I have learnt is that you spend A LOT of your time responding to emails, emails...and more emails!!!

The company I am working with has thousands of clients, or suppliers as we call them, from all around the Nation, so naturally we tend to have lots of back and forth communication. The company has a strict policy of getting everything in writing so we can file it all, which means that although we communicate over the phone quite a bit... it all comes back to emails in the end.

To no surprise, It didn’t take me long to realise the beauty of the signature email tool in outlook. If you don’t know this tool, I highly recommend it. No more having to re-insert company logos and signage at the bottom of every email you send out. You set up all the basic information with logos at the top and bottom, save it as a template... and voila, you have it there at the ready for every email you send out. Okay, so this might be common knowledge to some people already, but it was new to me and has saved me so much time every day. If your communications department sends out as many emails as we do, I’m sure this is something you would appreciate knowing...

1 comment:

nathaly a said...

Hi there!

I have actually discovered a variety of useful tips and trick about Microsoft Outlook since I've started at my placement as well! I too was amazed that you could set up a signature for emails. One tool that I found very useful was the calenders that you can keep in outlook. You can schedule your appointments in there and make it available for your coworkers to see by sharing. This way, people can see if you have meetings throughout the day and can requst aappointment with you as appropriate.
Just thought I'd share this for those who may be as oblivious to Outlook as I was!