Internal Relations Gorata LUCT

Benz & Carlton's relationship with its employees is of the utmost importance to this company therefore it comes up with ways to ensure that there is proper communication internally. Nothing ever happens in this company without the employees' knowledge and to ensure that this happens, staff meetings are held every week and that's when everybody will be briefed on some new developments.

In this meetings, employees are always given a chance to give their opinion and /or complaints. After all, everybody has a say and takes part in the decision making process of the company. This makes the staff feel more important and know that the company values their hardwork, opinions and contributions, and this gives them morale hence more productivity.

I have learnt that " Without effective internal communications, the crisis of confidence in businesses and corporate leadership could hurt sincere efforts to build a positive corporate culture and to enhance employee morale and productivity, and devastate the overall image of an the organization." (brown, 2002)