Tuesday, October 1, 2013

Social Media and Beyond

My internship has been quite fascinating as it has primarily involved helping a company improve its Public relations which has taught me a great deal. Recently, i was handed a task of improving the company's presence in the growing environment known as social media.

i was told to help construct a page on Facebook where people could go and like the page and receive news from time to time. however, once i went away i thought to myself, well this just touches the surface of what social media could do for a company, and came to the conclusion that if this was going to be done it had to be done right. thus, i went back to my supervisor and said, "instead of this being rushed and done halfheartedly, just because the company didn't have a Facebook page why don't we see to what extent this can help the company, so let me do some research about how to do this right". 

so, simply, i assigned myself a new task and below are some important that i have relayed back to my supervisor and will be implementing in the weeks to come, these ideas for those of you that are interested, are;

  1. Connect and develop relationships with influencers in social media
  2. Pitching
    • this is essentially the communication of messages to the public and if not done right could bring negative results to the company's campaign
  3. Using unique content as way to reach certain audiences

Once i gave this info back to my supervisor we discussed a different approach and it seems that the company will take social media and the strategies behind it to mind next time there is a campaign to run.

Thank you

1 comment:

Unknown said...

Hey Hugo,

It’s a very interesting post of yours on social media issues and it drove me on some reflections about more or less the same issue that I had to face during my internship; but to actually search for information to design a website.

The first thing that I noticed when I had to search for a company to do my internship is that many companies haven’t got a page on the web. In securing my internship, I came across the name of my company on the net but when I searched information about, nothing could help me more but I wanted to take the chance because of location basis.

This is a real issue for many companies as I can see and they have a real lack of visibility. Creating visibility is very important because it helps us market our services in a proper way and clients might be more attracted if they know much about you. I believe word of mouth is clearly not enough as a tool. Companies need to have a proper website that identifies them but also make them look more professional in numerous way. It also saves time for clients and it can also be a way of reducing costs in the company if they make efficient use of their website, like for example enabling an option for clients to contact them.

A facebook page is very interesting because it touches a large audience but I believe that a website would be more appropriate for my company because it is a Public Relations company and it kind of looks more professional for them. But clearly, it might not be adapted to another company, depending in which domain it specializes.

I hope you got through your social media issue and learned a lot through that.

Beatrice Etiennette
15633006
Charles Telfair Institute