Sunday, March 30, 2014

Christmas 2013 in Le Meridien Kota Kinabalu (LMKK).


In conjunction with the Christmas festive season, LMKK shared the joy of Christmas by visiting Bukit Harapan Therapy Community which is a home for the mentally and physically disabled in Sabah, Borneo. According to the elders, it has become a habit for LMKK to visit Bukit Harapan every year before Christmas, and this year would be no different. LMKK would always come and bring joy by sending a troupe of choir formed by staff of different departments in LMKK.

It is amazing that I had the opportunity to join LMKK for this visit. The staffs of LMKK had to cough up the time to practice the songs and prepare food for the wonderful community in Bukit Harapan.  Although the staffs were all busy, they were still able to gladly sacrifice their time and effort for a greater cause which was to bring and share the joy of Christmas to the Bukit Harapan children.

The visit was a successful CSR program as it did not only benefit the brand image and reputation but it has also attracted, retained and maintained a happy working environment for the employees.   


Say Cheesee :)

The choir :) 


Apart from the visit, LMKK hosted an in-house event to greet the joyful Christmas which is: ‘Snap. Post. Get a Cookie’ – for guests and ‘Snap. Post. Win a Lucky Draw’ – for employees. This event encouraged the guests and employees to share their Christmas stories by capturing LMKK’s Christmas decorations and upload the photos to Instagram and hashtag #lmkkxmasstory. After posting the photo on Instagram, guests are allowed to show the photo to LMKK concierges or front office to get a giant cookie and employees could get a chance to have a lucky draw.    



Event poster for employees ( Malay version)
Event poster for guests. 

The photo on Instagram with the hashtag #lmkkxmasstory

Nowadays, Instagram is undoubtedly the most popular online photo-sharing, video-sharing and social networking service especially for the younger demographic. It’s a ‘win-win’ event for LMKK and the guests and employees. Through this event, not only did LMKK relate and interact with the stakeholders, but also achieved the best level of exposure with lower marketing expenses, increased competitive advantage and has definitely strengthened consumer loyalty.    




Summer
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Bentley 

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