Friday, October 9, 2015

A communications degree can open many doors


I am a huge believer in having as much experience as possible, and thankfully my supervisor understood this and gave me the chance to experience work in the Traffic Operations Centre. 

Starting at 5:30 every morning was challenging yet rewarding.  With supervision, I was given the chance to write Traffic Media Reports which were published every 15 minutes to the media and to Main Roads stakeholders. Without the help of my supervisors I would have struggled to know what to do as it was a daunting experience viewing all the cameras and watching out for any congestion or accidents. I made such a good impression that the supervisors at the Traffic Operations Centre suggested that I stay and complete my Internship at their department.

I am now interning there permanently and every morning I get to write the media reports, newsletters and other internal documents such as surveys. The most exciting thing is that they have also given me the opportunity to make the public radio announcements of traffic accidents and congestion. I have never considered going into radio but I am now realising how many opportunities a communications major can create, and thankfully I am having the opportunity to experience them all. I feel like a communication degree can open many 'doors' that i didn't even know could be 'opened.' 

(Me at the Traffic Operations Centre where i record the traffic media reports)

My intern role is known as the Public Affairs Coordinator, but I have also had the opportunity to work alongside the operators who are in control of the traffic light signals. Experiencing this role has allowed me to view ‘green light corridors’, which allows the Centre to communicate directly to the police, ambulance and other services in situations such as the transferring of organ donors.

I also worked one on one with an operator to organise the movement of Asali, a baby giraffe from the Perth Zoo to South Australia (provide new link or photo?). Without the direction of Main Roads operators, the movement of the giraffe would not have been as efficient and could possibly have turned into a crisis as we had to change the initial movement of the giraffe due to bridges and power lines. We had direct communication with Western Power and the Police Department to organise power lines to be heightened so the giraffe arrived safely. I got to write a news article about the transfer of the Giraffe, which was published internally.

(A photo of Asali the giraffe taken by my Supervisor at Main Roads)

After experiencing everything the Traffic Operations Centre does it has made me aware of how little the public know about the Centre. Without their constant communication with the public and other stakeholders the road would be unsafe and congestion would be far worse.
Personally, I would suggest that Main Roads publically acknowledge the Traffic Operations Centre more in situations in which they have played a big role, such as the movement of the Giraffe. The story was shown on every mainstream news segment, and nothing was mentioned about the assistance the Traffic Operations Centre had in the movement and how they had created a safe route through manipulating traffic signals.

So again, I got to see the importance communication has within a large organisation, as without the constant communication Main Roads has, accidents could potentially turn into crises. I'm feeling fortunate that i've had the chance to experience different parts of the Public Relations world, so i have a question for you all;

Has anyone else had the opportunity to experience all the different public relations sector in such a short amount of time? 

I would love to here your stories!
Until next time,
Caris Dinardo


3 comments:

Unknown said...

Hi Caris,

I definitely agree with what you said regarding how the Traffic Operations Centre should receive more recognition. From reading your blog posts there is clearly a lot that goes on behind the scenes that most people on the road are unaware of.

It seems that you have been given the opportunity to utilise a variety of skills that we have learnt while completing each of our public relations units. It also seems that you have been given the opportunity to learn many more skills which will no doubt open many doors within the communication field for you.

I have experienced a fair bit during my internship at a consultancy but I haven't been exposed to a variety of skills like you have and I'm not going to lie this post has made me a bit jealous... although i can't say I'm jealous about your 5 am start!

What a fantastic placement you've achieve, congratulations and you look great in front of the mic!

Jodie Allen

Unknown said...

Hi Caris,

And to think I thought waking up to start at 8 was a struggle! But it sounds like it was an incredibly rewarding experience and well worth the early starts.

I had no idea that Main Roads has so many media connections and responsibilities. Adding to what Jodie said,I too agree that there needs to be more recognition and public awareness of all the roles of Main Roads and all their roles and responsibilities. I was surprised to learn that they were involved in the transport of organs, I think that's incredible and certainly something that would capture the public's attention.

The images of the giraffe remind me of that scene from The Hangover. That must have been incredible to have seen, who else can say they helped transport a giraffe? You can cross that off the bucket list.

It's great to learn that through a public relations degree you were exposed to so much and able to capitalise on your skills learnt through uni.

Did you find it a challenge at the start working for an organisation that has little public recognition?

- Pippa

Unknown said...

Hi Jodie and Pippa,
Thanks for leaving great comments! In regards to both, i agree it it surprising that Main Roads have not yet publicised all that they do for the community. There is organ runs almost every week and the public have little knowledge of this!!!

The movement of the giraffe was really amusing, although it took 2 long days of organising how to transport it because Perth has so many low bridges which could have caused a massive crises!

In regards to your question Pippa, i don't find it challenging however it is quite hard seeing all the wonderful things that Main Roads do and realising they get no publicity for it. Everything they do are 'newsworthy' so its surprising that it's not always seen in news segments! But not all organisations do 'good' things to be recognised and i think this internship has made me realise that as Main Roads just focus on improving the welfare of their stakeholders. :)

Caris