My Final Blog...

Well, this is my final blog. What a busy time it has been working at this travel wholesaler company. Our medium size team is a bit depleted at the moment, with only about 15 staff members spread over a variety of departments including Marketing, Products, Reservations, IT and Accounts.

I have found that it’s quite common in this company to be trained around in other areas so we can help each other out during busy times. This last week I have not only been doing the usual communications tasks, but I have also been answering phones for the reservations girls, entered in rates for the hotel rooms, and even had a hand in adding bonuses and special deals to the latest “winter specials” catalogue.

I think it’s a great idea for companies to try, even if you don’t need to. Learning in other areas and finding out what different departments do firstly gives you a broader knowledge of the company. (This is great when you get those difficult phone calls from suppliers, as you can answer queries with a better know-how.)

It’s also a great bonding exercise for your staff! We have a really healthy working environment, with fellow employees in all the different departments getting along really well. It makes the running of the company so much easier, because we know what everyone is working on, so we can smoothly pass on tasks from one department to another, or chip in when we see that others need some help.

On reflection, this entire experience has been a positive one. Although my work experience was undertaken at my actual employment, this unit has made me take notice of the individual tasks we do and how they could be improved on. I have really enjoyed it, and hope that everyone else has had a fun and successful time during their work experience...