Public Relations and the Internet
The Internet has undeniably changed
the way businesses and other bodies communicate and interact with their public
Communications and public relations help to facilitate the relationship between
businesses and its audiences and play a significant role as it has become an
essential communications tool for PR practitioners.
Constant global media demands
instant information for many public and this requires companies to be constantly
informed about their organisation, public and environment to be able to
respond quickly and proactively.
Companies are investing more on online
communication as it help to solve problems quickly and efficiently. This is
done through well designed website with well-structured links, media materials
such as press releases, archives, media clippings, latest news, ,photos and videos,
virtual tours and films and even company executives profiles, public relations managers
and practitioners contact’s numbers.
Media Relations
Media releases are not only for
the media anymore today. Media releases which were traditionally described as a
formal document designed to communicate to the public through the media were
rarely seen by the public as only the output of the media release was shown in
the form of news coverage. The web changed the paradigm, although there are
still a number of professionals who still use to fax media releases. Media
releases published on Internet allow organisations to communicate directly with
their audiences through websites, social media, blogs.
According to Holtz, “The real
benefit of doing media relations on the Internet comes from targeting the media
as a dedicated audience and crafting a strategy that specifically addresses
their needs. Ideally, the job of the media relations department is to help
reporters do their jobs. That objective is entirely consistent with the broader
goal of public relations, which is to manage the relationship between the
organization and its various audiences (Holtz 1999, 115).
At Imagine…
During my work placement, I have
constantly being exposed to the use if Internet as a day-to-day tool as all
tasks had to be done quickly and as easy as possible. Starting from daily
online media monitoring (locally and internationally), sending press summaries
as quickly as possible to different clients, receiving important notices or
demand which need to be done in one hour. But moreover, being constantly in
relation which clients and the media although outside working hours and in the
weekend.

4 comments:
Hi Kelly,
Yes the use of online communication tool has nowadays been a day-to-day tool used by PR executives.
As PR is being about promoting image and reputation, the use of social media to do so can be successful with moderation as we should always be careful as it can destroy a company's image too...
Therefore, using online tools for communication should be followed-up everyday for moderation of posts and comments from external public...
Thanks for your post Kelly!!
Regards,
Natacha
Hey Kelly,
The internet has changed the world and brings its advantages & challenges to PR practitioners.
Speed is one advantage: Emails, web chats and social media are tools radically changing our communication.
Due to the sheer amount of information on the internet, one of the biggest challenges is the constant monitoring.
Very informative post.
Regards,
Kevin.
Hi Kelly,
I am XinYing from Curtin Singapore, currently interning at Watermelon Communications.
Like you, I am also exposed to the use of online tool and social media for the PR activities. I must say i really find it very interesting and challenging as the exposure online is really wide.
I agree very much on your information and perception regarding the relationship between Internet and PR. It helped me a lot in considering what Internet can do to help a company in PR activities.
I hope you have a great time at your company! all the best!
Best Regards,
Song XinYing 15646570
Curtin Singapore
Hi Kelly,
I agree - the internet has changed the world generally and also for people practising PR.
We live in a time where it is sometimes crucial for things to happen imminently and the speed of the internet helps us do this.
For PR practitioners - we represent people, companies, organisations that are in the public eye and therefore the internet can also have negative effects.
All in all the internet is a constantly changing aspect of life and as PR practitioners we need to develop and change with it - and this can only be a positive thing!
Great post Kelly!
Regards,
Kelly Meacock
14542402
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