Thursday, October 4, 2012

Public Relations and the Internet




The Internet has undeniably changed the way businesses and other bodies communicate and interact with their public  Communications and public relations help to facilitate the relationship between businesses and its audiences and play a significant role as it has become an essential communications tool for PR practitioners.

Constant global media demands instant information for many public and this requires companies to be constantly informed about their organisation, public and environment to be able to respond quickly and proactively.

Companies are investing more on online communication as it help to solve problems quickly and efficiently. This is done through well designed website with well-structured links, media materials such as press releases, archives, media clippings, latest news, ,photos and videos, virtual tours and films and even company executives profiles, public relations managers and practitioners contact’s numbers.

Media Relations
Media releases are not only for the media anymore today. Media releases which were traditionally described as a formal document designed to communicate to the public through the media were rarely seen by the public as only the output of the media release was shown in the form of news coverage. The web changed the paradigm, although there are still a number of professionals who still use to fax media releases. Media releases published on Internet allow organisations to communicate directly with their audiences through websites, social media, blogs.

According to Holtz, “The real benefit of doing media relations on the Internet comes from targeting the media as a dedicated audience and crafting a strategy that specifically addresses their needs. Ideally, the job of the media relations department is to help reporters do their jobs. That objective is entirely consistent with the broader goal of public relations, which is to manage the relationship between the organization and its various audiences (Holtz 1999, 115).

At Imagine…
During my work placement, I have constantly being exposed to the use if Internet as a day-to-day tool as all tasks had to be done quickly and as easy as possible. Starting from daily online media monitoring (locally and internationally), sending press summaries as quickly as possible to different clients, receiving important notices or demand which need to be done in one hour. But moreover, being constantly in relation which clients and the media although outside working hours and in the weekend.



4 comments:

Unknown said...

Hi Kelly,
Yes the use of online communication tool has nowadays been a day-to-day tool used by PR executives.
As PR is being about promoting image and reputation, the use of social media to do so can be successful with moderation as we should always be careful as it can destroy a company's image too...
Therefore, using online tools for communication should be followed-up everyday for moderation of posts and comments from external public...
Thanks for your post Kelly!!

Regards,
Natacha

Unknown said...

Hey Kelly,

The internet has changed the world and brings its advantages & challenges to PR practitioners.

Speed is one advantage: Emails, web chats and social media are tools radically changing our communication.

Due to the sheer amount of information on the internet, one of the biggest challenges is the constant monitoring.

Very informative post.

Regards,
Kevin.

Unknown said...

Hi Kelly,

I am XinYing from Curtin Singapore, currently interning at Watermelon Communications.

Like you, I am also exposed to the use of online tool and social media for the PR activities. I must say i really find it very interesting and challenging as the exposure online is really wide.

I agree very much on your information and perception regarding the relationship between Internet and PR. It helped me a lot in considering what Internet can do to help a company in PR activities.

I hope you have a great time at your company! all the best!

Best Regards,
Song XinYing 15646570
Curtin Singapore

Kelly Meacock said...

Hi Kelly,

I agree - the internet has changed the world generally and also for people practising PR.

We live in a time where it is sometimes crucial for things to happen imminently and the speed of the internet helps us do this.

For PR practitioners - we represent people, companies, organisations that are in the public eye and therefore the internet can also have negative effects.

All in all the internet is a constantly changing aspect of life and as PR practitioners we need to develop and change with it - and this can only be a positive thing!

Great post Kelly!

Regards,
Kelly Meacock

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